Administration notice Groupia Ltd - in Administration

We regret to advise you that Groupia Ltd ("the Company") (trading as Groupia Golf, GoHen, StagWeb, Groupia School Trips and Company Away Days) entered Administration on 16 June 2026 with Nigel Fox and Christopher Marsden, licensed insolvency practitioners from S&W Partners LLP, being appointed as Joint Administrators.

The Joint Administrators are exploring options for the Company, however the Company has now ceased taking new bookings and arrangements are in place with the Association of Bonded Travel Organisers Trust ("ABTOT") to support customers with existing bookings.

If you have booked a trip with any Groupia Limited brand, please read the following carefully.

✓
Events on or before
31 August 2026

If your event is due to commence on or before 31 August 2026, ABTOT have arrangements in place and these events are expected to go ahead as planned. Please continue to use the Company’s existing VIP booking system in respect of these events.

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£
Events from 1 September
2026 onwards

If your event is due to commence on or after 1 September 2026, these events will unfortunately be cancelled and subject to a refund claim. Instructions on how to make a claim will be published on this page by 22 June 2026.

For reassurance about trips departing on or before 31 August 2026, or for guidance on claims for later departures please Contact ABTOT:

: 020 7065 5305 (office hours)
: claims@abtot.com

Please quote your booking reference when calling.

The affairs, business and property of the Company are being managed by the joint administrators, who act as agents of the Company and without personal liability.

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ABTOT Notice

We are sorry to confirm that Groupia Ltd (trading as Groupia Golf, GoHen, StagWeb, Groupia School Trips and Company Away Days) ceased trading on 16 June 2026.

If you have booked a trip with any Groupia Ltd brand, please read the following carefully.

Key Information

  • All bookings departing on or before 31 August 2026 will proceed as planned.
  • All bookings departing on or after 1 September 2026 will be cancelled and subject to a refund claim.

Who is ABTOT?

ABTOT is a UK government-approved travel protection scheme. It protects customer payments and ensures that, in the event of financial failure, bookings are either fulfilled or refunded.

Why is ABTOT involved?

ABTOT is supporting customers following the cessation of trading of Groupia Ltd.

  • Bookings departing on or before 31 August 2026 are expected to be fulfilled.
  • Bookings departing on or after 1 September 2026 will be cancelled and subject to a refund claim.

My trip is due to depart on or before 31 August 2026 – will it still go ahead?

Yes. Based on current arrangements with suppliers, your trip is expected to proceed as planned.

My trip is due to depart on or after 1 September 2026 – how do I make a claim?

Instructions, including a link to the online claims portal, will be published on this page by 22 June 2026.

Who should I contact?

  • For reassurance about trips departing on or before 31 August 2026, or for guidance on claims (for later departures):
    Contact ABTOT
    ✆ 020 7065 5305 (office hours)
    ✉ claims@abtot.com
  • For queries about your booking (e.g. confirming arrangements or making changes):
    Contact the Groupia Ltd events team via the VIP booking system.

Who should I pay my remaining balance to?

You should now only make payments via the customer portal for Groupia Golf, GoHen, StagWeb, Groupia School Trips or Company Away Days.

  • Payments made via the relevant customer portal will now be received into a newly created and protected bank account controlled by ABTOT.
  • Any payments you make via the relevant customer portal will be used solely to support the continued delivery of your travel services.
  • Please do not make payment to any other party or bank account as these will not be protected by ABTOT.
  • Do not make payments to any previously used bank accounts in the name of Groupia Ltd as the Company is now in Administration.
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Can I make changes to my booking?

Changes may still be possible, depending on:

  • supplier availability
  • your original booking terms
  • ABTOT arrangements

Please contact the events team via the VIP portal to discuss your options.

Can I cancel my booking?

You may request cancellation. However:

  • Original booking terms will continue to apply
  • Any refund will be handled under ABTOT arrangements

Please contact your event manager to discuss cancellation.

Is my money safe?

Yes. Your booking is protected under ABTOT arrangements designed to ensure either:

  • Your trip continues, or
  • You receive the appropriate refund if it cannot

Bookings including flights

Groupia Limited did not sell flights as part of its packages.

Any flights you have arranged separately remain your responsibility.

Bookings made via a travel agent or third party

If you booked through a travel agent or another travel company (i.e. not directly with Groupia Limited), you should contact that company directly for guidance.

How long will refunds take?

ABTOT aims to process claims as quickly as possible.

  • Claims may take up to six weeks to complete.
  • To avoid delays, please ensure you provide:
    • Your booking confirmation
    • Proof of payment (or clear photographs of these documents), for example a bank statement